*sigh* I keep trying...

[feng_shui_house]

So, anyway, after giving up on the delivery of the third party seller, and getting a refund from Amazon and writing a negative review, an hour later I get an email from Amazon with shipping update, saying the order has been sent and this time it has a tracking number.

I'm thinking, oh, what do I do now, are they sending this for free as an apology or are they going to charge me again?

So, as you do, I sewed antique shoe button eyes on a toy horse and thought about it, while calling the taxi guy AGAIN. Still no answer. *sigh* All dressed up and no grocery store to go to.

So I came back in with smiling toy horse, and looked at the email again. Clicked the tracking number.

It says the package was delivered 9 days BEFORE I complained, to another city in my state (and not even a city near me.)

Yeah, no. You can't send a package without tracking and then retroactively track it. They took a tracking number from something else and reused it.

How did they think they'd get away with this? A customer who's already complained once about non-delivery is hardly likely to pay for the second non-delivery.

So I livechatted with Amazon & they assured me they were going to make sure I didn't get charged, and they were going to investigate the seller.

*Whine* It's raining so I can't dig up the bed I was going to put cantaloupe seedlings into, and my hip hurts, the taxi guy isn't answering, I've fallen and I can't get up (LIE). OMG, I'm an old fart. *Puts a smile on a toy rabbit*

EDIT: I just realized the tracking says the package was 3 pounds. The item I ordered was a 10 pound box of fiberfill. Wow, they really didn't try to match it at all with their lie. I'm insulted that they thought I was so stupid.

EDIT 2: I just went back and see that Hi Tech now has 100% positive rating! They REMOVED my review. (along with everyone elses that was negative).

I didn't know they could remove reviews that didn't violate the guidelines. I was careful not to say anything that wasn't allowed.

Comments

[watervole]

I didn't know they could remove reviews either. Did you complain to Amazon about that too?

[feng_shui_house]

Yes. I went back and told customer service to add that to the list- no tracking, non delivery, not acting on two separate customer requests for assistance-- those all were bad enough to get them investigated, but sending Amazon false information of bogus tracking should be enough to get them in trouble- at the very least put them on probation.

And then deleting all the negative reviews? 100% 5 and 4 star reviews must sound fishy to investigators, even if they can't go back to see deleted reviews. No business with any volume at all is that good.