V. Tired. MUST push on... can't sleep forever... no prince to kiss me awake... cat would starve...

The tech did arrive yesterday and did work on various things, replaced something at the utility pole, replaced the cable from the pole to the house, replaced something at the box on the house, hung around for hours, talked to the company about signals all around, ran tests, got readings that he said told him EXACTLY what the problem is (I asked, but the company doesn't allow him to say) and has ordered a maintenance team to track it down.

It's still not right, of course. I asked him how long should I allow at max for them to fix it. He said Wednesday. I said Ok, I'll call on Thursday if its still not right. He gave me his cell # and the # for his supervisor.

I swear I have a private comcast phone book now, compiled on notepaper.

Have headache. Motivation lacking. P'raps buckwheat flakes not breakfast of champions...

I believe.

In Perpetual Motion, Rainbow-Emitting, Flying Cats.


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Man, Comcast doesn't learn...

Just got a call (unknown number, apparently Comcast is keeping the GOOD numbers invisible) from a chirpy Comcast lady, asking to confirm my service is great now, because a tech called & told her when he tested it it was fine. Yep. I told her that I'd seen the connex drop at X time. When did he tell her it was fine? HALF an hour BEFORE it went crappola again.

And then I ran a speedtest while talking to her and saw a drop.

Do you NOT understand that intermittent problems are NOT FIXED without you actually DOING SOMETHING? You don't REPAIR something by saying 'YOU ARE HEALED'. You have to actually, you know, FIND the PROBLEM, and FIX the PROBLEM.

She says it's been Escalated. Honestly, if it had been escalated each time I was told, they'd be on the MOON. TO THE MOON, ALICE.